To qualify for Autocut’s 5 Year Warranty, the Automower must be Sold, Installed, and Maintained by Autocut, exclusively. This option is only available to those customers on our Enhanced Care Plan, which offers complete trouble-free ownership for 5 Years.
The Care Plan gives more than just warranty cover though, it will give you the added peace of mind that everything is taken care of, from a simple Cable Break on the installation to a failed Battery. We will ensure that all Servicing is carried out at the correct intervals and if there’s ever a problem, we will be there to sort it out - at no extra charge.
Our Warranty Terms cover the functionality of the Automower for a period of 5 Years from the date of Purchase. The Warranty covers serious faults relating to the materials or manufacturing faults. Within the warranty period, we will replace the product or repair it at no charge, as long as the Automower and the Charging Station is used in compliance with the instruction in the Operator’s Manual. Annual Onsite Servicing is carried out for your, in line with the Product’s Maintenance recommendations, this includes the cost of Servicing consumables. Free Technical Support is available to you, both by telephone and in person. We provide Unlimited Call Outs* for Accidental faults, such as cable breaks from Animals, resulting in loss of Loop Signal - where a call out charge would normally apply. No need to worry about Battery failure, we give you Battery Replacement for the whole Warranty period. We will also ensure you have an annual supply of Husqvarna’s Blades for the period of cover. (However, it should be noted that changing the Blades in mid-season remains the responsibility of the Customer).
Our unique Mobile Service Vehicles allow us to offer a complete On-Site Service, cutting out the logistical hassle of shipping or returning your Automower.
Unfortunately, many companies do not operate to the same high standards we set. Therefore, we are proud to promise that
We only ever use Genuine Husqvarna Parts, including Installation Components.
We routinely carry out a PDI (Pre-Delivery Inspection)
We always maintain a basic stock of Spare Parts
We ensure all our Automower Technicians are fully trained at Husqvarna UK.
A personalised consultation enables us to understand the practicality of the garden, identify your needs, and recommend the correct robotic mower for your site and situation. This also allows us to give you an accurate costing, not a general estimate with hidden extras.
We professionally install and setup your robotic mower with minimal fuss. Our trained technicians and specialist equipment allow us to do this safely and efficiently. You will be able to sit and watch your mower in action from the moment we leave your garden.
For complete peace of mind we provide total support, which includes a full annual service. After a year of mowing day and night we pamper your machine with a full diagnostic check, software updates, fresh set of blades and a clean and polish - collected and returned… good as new.